Insights · Operations · Jul 14, 2026
Which workflow should you prove first?
The best starting point is rarely the most ambitious process. It is repetitive, high-volume, measurable and contained enough to review.
By Shawn Rucks
Most companies know they have manual work. The harder question is deciding which workflow to prove first.
The best starting point is usually not the most ambitious process. It is one that is:
- Repetitive
- High-volume
- Measurable
- Contained enough to review
- Important enough to create real value
That might be a holds queue, report QA, client updates, status checks, vendor follow-up, or work moving between systems.
Workflow AS starts with one operational area, identifies the workflow worth proving, and tests it before anyone commits to a larger rollout. No major transformation project. No disruption to the current business. Just a focused proof.
If the workflow creates measurable value, expand it. If it does not, you have your answer before investing months and money in the wrong process.
Start with one workflow worth proving.