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Blog (34)

June 22, 2017
Legacy systems are a continuing source of frustration for IT managers and business owners, and it often seems impossible to overcome the challenges of upgrading and migrating existing IT infrastructure to newer, more powerful systems. Where do you even start? The following tips will help you break down the barriers of transitioning or complementing your legacy systems to take advantage of new technology. Make a Plan and Stick to It It doesn’t matter what legacy problem you want to tackle. They exist in every business, so you’re not alone. The first step is always the planning phase.…
June 12, 2017
One of the most common concerns we hear in our business interactions is how day-to-day tasks, fires and endless to-do lists get in the way of executing on a vision for the future. Most businesses struggle with how to balance everything that needs to get done yesterday with what needs to happen going forward in order to grow. If you find yourself reacting to issues or focusing more on tasks and tactics, this helpful guide aims to offer some simple tips to help you refocus on your strategic goals. Keeping your Strategic Goals Top of Mind Generally,…
June 8, 2017
In today’s business world, and especially in the background check business, everyone is looking for an competitive advantage. With globalization, and the ability for companies around the world to offer new solutions to your clients, a competitive edge is worth its weight in gold. Staying ahead often comes with recognizing and accepting that change must take place in in order to grow and stay on top. However, it’s difficult for companies to embrace the that short term pain associated with change is worth the long term gain for growth. Looking for Clues that Change is Needed When…
June 5, 2017
Candidates may not pay your invoices, but they are your core customers in a certain sense. While HR managers and hiring directors ought to be a key focus of your UX design, it also pays to pay a little more attention to the experience of candidates. Whether or not your background check process has direct candidate input or not, candidates can make or break your process. If you make it easy for candidates to navigate your background check procedures, they will reward you with faster completion rates, better data, and reliable results your clients can trust. Candidate…
June 1, 2017
The Candidate is King Today’s background check providers do well when they focus on candidates. With old players and new challengers in the market, it’s important to carve out any advantages you can. The ultimate success of your service offering and the main driver of your results is the candidate. They are on the frontline of your UX design, your processes, and your primary data entry. It pays to focus on candidates! Applying for a position can be stressful enough, but the background check portion can be not only stressful, but a bottleneck as well. It’s important…
May 25, 2017
The background check industry has always been a strong business, but many companies that have been in the business for years are seeing some possible headwinds approaching within the industry. Let’s take a look at some of the challenges we are facing as an industry. Millennials will make background check methods adapt to them According to Pew Research, Millennials are forecasted to outnumber Baby Boomers in the workplace by 2028. Millennials have different expectations than previous generations. Privacy issues, enhanced user experience and social media usage are all factors that must be considered as background check companies…
May 18, 2017
Do you remember when we put a time capsule into the ground in high school and promised you would open it up in 20 years? Imagine if you put someone who was at the cutting edge of business into it in 1997, and woke them up in 2017. Do you think they would be able to be successful in today’s marketplace? The answer is no, and the reason is that they would not be able to keep up with today’s technology. Technology continues to improve business success, and those who do not adapt will simply be left…
May 16, 2017
In the past few years, we have seen an unprecedented amount of legislation dealing with the background check industry at every level of government. No matter if it is looking at the health industry or a retail job, the layers of laws dealing with background checks for criminal history has seen itself clouded in mystery, and blurred lines have developed. No longer is it black or white in this industry, and we are here to help you straighten out the lines in terms of background checks, and especially in terms of criminal background checks. Federal, State or…
May 9, 2017
You might not know it, but your background check company is a technology company. Knowing this fact can help you plan your operations and better understand your customers’ needs as you build your business out and grow into a bigger, better firm. Thinking about your business as a technology company is an important piece of your strategic planning, and it will help you wrap your head around some of the issues you are likely to face. Background Checks and Technology Businesses Most businesses utilize some form of information technology today, but background check companies in particular need…
April 24, 2017
You’ve done it. You had a product vision and now the vision is reality. Hours, weeks, months of work are finally realized and you’ve delivered a product that considered the user experience every step of the way. It’s time to celebrate! There’s only one problem. However well-planned and thoughtful your product is, IT product relies on technology and we all know technology can be squirrely. What happens now? Is your support desk up to the task of world-class support with the user’s experience in focus? Can they clearly articulate the value and vision of the product and…
April 20, 2017
Relationships have always been a fundamental cornerstone of business; it doesn’t matter at which aspect you look. When one business chooses to trade with another, or countries doing the same, if a consumer opts to shop from one store over another somewhere down the line a relationship is a partial cause. As consumers, we choose to buy things from one business over another who offers the same goods or services. We do this for a number of reasons; the staff is more polite, one is a local store vs. a chain, a personal history with the provider,…
April 20, 2017
Creating and developing a platform can be a painstaking process to do in house. Not only will you have to interview and hire developers, writers and testers, you will need to maintain the system indefinitely. When this happens it’s easy to lose sight of the fact that you are CRA and not a technology shop. It’s hard to do both really well. This is why so many other companies are looking at outsourcing to a third party as a possibility when it comes to the development of background check platforms. In this article, we are going to…
April 18, 2017
Like a rocket, Checkr flew from 0 to $120M in revenue from 2014 to 2016. They have a market valuation of $1B plus. They are now one of the most exciting, dynamic, and largest background check companies in the industry. How did they do this? They first focused on the niche market of the demand economy and the service workforce and they developed great technology to solve a lot of the pains of background checks through automation and a dramatically improved user experience. And they are just getting started. They continue to build their brand, improve technology…
April 13, 2017
When you think of the most powerful device in the world, it is not a super computer or quantum computing power; it is simply the smartphone. The smartphone continues to revolutionize and change the very landscape that we consume media in and the way that we interact with companies and their product. This kind of power has never been in the hands of so many; and yet for many in the background check business, they simply do not see the power that they have in front of them. We are going to review some examples of mobile…

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