When it comes to background checks companies, making HR happy, closing deals and retaining customers, we continue to hear the usual drivers like speed to hire, regulatory compliance, price and great customer support. But today, as you know, competition is fierce, our services now are a commodity, and these drivers are givens, a baseline to land and retain valuable customers. Design Matters And based on our research and feedback, we are hearing another future driver. Before I say what it is, I want to state that we don’t currently see this as a looming threat like legislation…