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Articles & Blog (104)
Background check service providers do well when they focus on the client’s needs, but they often overlook the importance of a positive candidate experience. Making life easy for candidates improves response times and overall satisfaction with the process. Background check firms that focus on both the employer and the applicant experience will outperform service providers that cater to employers exclusively. Below, you’ll find four ways that your company can improve the user experience for applicants and employees during the background check process. 1) Focus on UX (User Experience) Many companies fail to “put themselves in the user’s…
ATS Domination, Integration-Platform as a Service (IPaaS), and the background check industry’s new mandate for self-service integrations deverus has always been on the cutting edge of technology in the background check industry. Whether it’s creating new ways to simplify the process or improving the overall UX, our focus is on creating an amazing background check experience. With the launch of our integration manager (IM) and focus on IPaaS (Integration-Platform as a Service) we are blazing a new trail to perhaps one of the most important components of the background check company’s (CRA) ability to survive in the…
One of the fundamental truths for any business is that in order to be successful, they must understand their customers, as well as their potential customers and stay current with emerging trends. Today’s technology allows consumers and businesses alike the greatest amount of opportunity to reach potential customers and partners, this is true for background check companies as well. This is, unsurprisingly, due to the sheer number of mediums with which a person can connect with one another. The rate that technology is advancing and being utilized is at an all time high. The rise in the…
Background check providers and other HR technology companies need to embrace the new world of mobile computing. As the devices become faster, more powerful, and more ubiquitous, the gap between mobile-first and mobile-last designer will continue to grow. Don’t get left behind! Make sure your platform looks and feels great on any device. Thorough research and user testing are a must in this new mobile world we live in. Candidate background screening is now a mobile-based process for the vast majority of your potential users. Are you ready to meet them on the smaller screen? Candidates, HR…
We are proud to introduce Verocity Integration Manager. The power of ATS integrations is now in your hands. Top Benefits Integrations in minutes, not weeks! Self-service standard integrations with new customers New ATSs will continually be added New features and dashboard metrics to help you monitor your customer’s usage Now, self-serve standard integrations Solving the industry’s top concerns, deverus now enables self-serve integrations. The move towards Integration Platform as a Service (I-PaaS) offerings is increasing to keep up with demand and your ability to bring on new clients. New open API architecture enables streamlined access and smoother,…
The deverus team is pleased to deliver a highly intuitive and transparent candidate-driven mobile experience to help our customers manage the growing volume of background checks through speed, simplicity and breakthrough geo-location intelligence. Below you will find more information on the new updates that enable you to drive new business with Swifthire Mobile’s future-ready technology. Applicant Portal With the applicant portal, applicants now have their own homepage where they can: Login for status Check on notifications Read reports pertaining to their background check Track the progress of their background check New Feature! Auto Geo-location Consents Customized and…
My team briefed me on their experience at NAPBS in Tampa this week. What an exciting and well attended show! We went with the purpose of featuring our new development initiatives and meet with both current and prospective customers. And we made two official announcements; one on the launch of Swifthire Mobile and the other on our new partnership with ISB Canada. We will be formally announcing Verocity Integration Manager on October 2, 2017. deverus launches Swifthire Mobile Partnership with ISB Canada The team spent most of their time giving demos of Swifthire Mobile which puts the…
Connecting API’s (aka: Application Program Interfaces) has been a complex and almost secret tomb reserved for the savviest of developers to make a labyrinth of systems work together. The new trend is to open up API’s and make connectivity to various partners, technology platforms and ecosystems more democratized. This ‘opening’ provides new access for developers throughout the development chain to have standardized access to systems. Opening API’s allows for a smoother, faster way to integrate systems so everything works seamlessly together. It also promotes sharing across enterprises as thought leadership and innovation are often fortunate outcomes of…
Mobile-focused development has eclipsed the desktop and is delivering a big impact on many aspects of business communications and corporate design. From website to platform UX, the mobile experience is becoming the most important tool for managers and business owners. The background check industry is no exception – mobile is here to stay. Candidates, HR professionals, and hiring managers can all benefit from the proliferation of mobile devices. Smartphones and tablets bring a host of changes to the digital world, and it’s imperative that you tailor your offering and platforms to meet the needs of both desktop…
If you put yourself in the shoes of a candidate facing a background check, you could empathize with it being a pretty stressful experience. Even among the most pure and innocent of applicants, there is always a risk that an error was made along the way that could yield a negative result. While candidates certainly have the right to request their background check report, it’s typically not something they ever consider. Generally, if an applicant makes it to the point of consenting to a background check as a condition of employment, it’s usually a formality. The candidate…
A recent survey by Tecmark in the UK revealed that the average smartphone user completed over 220 tasks on their device each day.* This is compared to an average of only 140 tasks completed on their desktops. Smartphone users are also utilizing their mobile devices early in the day – often before they even get out of bed; to check the weather, answer emails, and review job opportunities. And it’s also the last thing they do at night which adds up to over 3 hours and 15 minutes of mobile phone use each day on average. If…
Investing in technology upgrades is easy to put off, but dated hardware and software comes with its own set of consequences. Sticking to the old ways of doing business can send you (and your costs) careening into a bottomless pit of tech despair. Maintaining legacy systems is often “just something that you do” to keep your operations running, but old technology can have a creeping effect on your business. Operational efficiency isn’t the only casualty – you can lose your best people to newer, savvier firms with the latest tech, and worse, lose customers to more innovative,…
Change at the corporate level is often fraught with anxiety, dread, and procrastination. Office anxiety can reach a fever pitch before and during the change management process. As a leader, it’s your job to help your staff, clients, and other stakeholders accept and embrace change in your organization. Motivation is Key When people understand something, they are much more likely to embrace any change. It’s easier to quit smoking when you understand the health and social impact of your behavior. Corporate change is no different. It’s your job to effectively and accurately communicate not only the change…
In today’s vast technological marketplace, you are no longer shopping for hardware, you are shopping for an ecosystem. To get what we mean, let’s break this down to an item we all know of, a tablet. When you are shopping for a tablet, it is not all about the hardware. Yes, you want the tablet to have a powerful battery, and to not die under pressure, but more importantly, you want a tablet that has an ecosystem that fits your needs. If you are buying a tablet for reading books and magazine articles, for instance, the Amazon…
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Clicking with Calvin Click, User Success Manager at deverus With 11 years under his belt at deverus, Calvin has played many roles; developer, tech support, customization lead, and project manager to name a few. Calvin was recently put in charge of the user success team and is now stepping into his expanded responsibilities in what he calls, “The Go-To Guy”. As deverus has grown, it became apparent that tapping Calvin to be on the front lines with customers was a natural next step. “He literally knows the answer to everything, can fix or troubleshoot anything, and knows…
Director James Cameron produced the blockbuster Titanic with icebergs that sat high in the water for maximum dramatic effect for movie audiences. In reality, icebergs conceal 95% of their mass below the waterline. The “icebergs” in your industry are the same as the real-life ones – lurking below the surface, waiting to cause massive damage if you fail to navigate around them in time. They seem innocuous until you look under the surface so it’s important to keep a watchful eye for any indication of trouble on the horizon. Massive disruptions are out there, and it’s up…
In today’s background check marketplace, it is extremely easy to get pulled away and distracted. There are so many options beyond the simple background check, and so much pressure for speed and automation, that we often find ourselves forgetting about the engines that make our business hum. Background checks are complex, but what goes into them is often taken for granted. This is why it is so important to embrace the concept of platform partnerships, rather than the dated notion of vendor relationships, in order to enable you to focus on your core business. With this in…
One of the fundamental truths for any business is that in order to be successful, they must understand their customers, as well as their potential customers and stay current with emerging trends. Today’s technology allows consumers and businesses alike the greatest amount of opportunity to reach potential customers and partners. This is, unsurprisingly, due to the sheer number of mediums with which a person can connect with one another. The rate that technology is advancing and being utilized is at an all time high. The rise in the gig workforce has reinforced the importance of the user…