Let us start with a statement you might not agree with at the moment, CRA’s and background check companies are technology companies. This statement may shock you, and for some of you might be up in arms, but by the end of this article, you might just see our point. Here are the five reasons that we can consider CRA’s and background check companies technology companies.
We here at deverus have been at the forefront of this change, but for many in the industry, the demands of the consumer have adjusted the once online business into a mobile one. CRA’s need to be able to quickly and easily transition their content to mobile, while still maintaining the more powerful online option as well. This is not an easy task, and leaders in the industry have been able to master the joint mobile and traditional online spheres have flourished.
A generic website is no longer enough in our business, instead companies that have advanced plugins and easily navigable sites are prospering. With both the online and mobile side of the operation, the user experience is key, and without it, your company will be lost in the sands of time.
Background check companies live and breath on their ability to be accurate and speedy on checks. This comes down to a company’s ability to host their data and relay important information with accurate results. This can only happen with a company that is looking forward with technology, and utilizing the right sources and filters to ensure that the information the end user is not only quick but without faults.
As CRA’s are often charged to look up and store personal files, the security of these files is of the utmost importance. Thus, top-level CRA's not only employed top of the line security methods but will work with clients to ensure encryption standards are kept up. Online security is a tough business, but CRA’s depend on their client's trust in the CRA’s backend and front-end security to keep clients files safe.
For today’s CRA’s the ability to conduct a transparent and fair background check is easier than ever. By removing unneeded human interaction, and allowing for complex algorithms to search instead of humans, biases are simply removed. The result of this is a better candidate for our clients, and no matter, if they are looking for a visible minority candidate, female candidates or someone who will just be perfect for the job, a top of the line CRA, will be able to deliver them with transparent and fair ethical standards.
So, let’s review, CRA’s need to be able to go mobile, have an emphasis on the user experience, make sure their responses are quick and accurate, ensure that security is tough and produce transparent and fair candidates. Take out CRA, and you should be able to place any technology-driven HR company or even just a technology company in general. Thus, simply put, CRA’s and background check companies are truly at the heart, a technology company.
CRAs rely heavily on technology and cross-platform integrations to provide maximum usability and cross-functionality for both internal employees and external clients. It’s crucial to integrate new applications and resources into your existing platforms and services, but it’s often difficult to manage any transitions or additions without proper planning. Setting up an integration plan is a good first step – ideally before you jump head-first into any large scale changes.
Agility is an important tool to stay relevant as a CRA or background check provider. The market moves quickly, and the clients’ demands are higher with every passing year.
Without the proper ATS integrations or cross-platform functions, your CRA services won’t stack up to the competitions’. Planning for the future is often difficult when you must rely on forecasting changes to technology, but it’s an important process. A proper integration plan will make life easier as your business evolves and adds new services to support your corporate goals. Whether it’s driven by clients, competitors, or internal forces, innovation in the CRA market is a constant threat to your success.
Cloud computing, mobile applications, web services, database management – it’s hard to predict the future of background checks and CRA business models. What will the future look like? While it’s impossible to predict exactly what changes will happen in the industry, it’s important to prepare as much as possible. Integration is a driving force in the background check space, as clients demand better functionality and premier services from their CRAs and other recruitment services. Those companies that plan for integration now will be better able to meet the needs of their clients in the future.
Integration can mean many different things, but the basic idea is a merger of applications, services, and platforms into one central resource or database. As managers and recruiters rely on IT infrastructure to match opportunities to applicants, there is a growing role for CRAs to integrate into existing (and yet-to-be-built) enterprise software packages. Making life easier for the clients, their applicants, and the wider corporate community is a noble goal for CRA firms. Integration will play an important role in the growth the CRA industry, and it’s time to plan for that future now.
An integration plan is a simple step that you can take today – start thinking about the future. What can you expect from your current hardware and software resources? Are you ready to meet the challenge of a demanding marketplace with the best IT infrastructure in place?
Integration inside and outside your organization will help you build the right tools and processes to ensure the best hiring and onboarding outcomes for everyone involved.