Let us start with a statement you might not agree with at the moment, CRA’s and background check companies are technology companies. This statement may shock you, and for some of you might be up in arms, but by the end of this article, you might just see our point. Here are the five reasons that we can consider CRA’s and background check companies technology companies.
We here at deverus have been at the forefront of this change, but for many in the industry, the demands of the consumer have adjusted the once online business into a mobile one. CRA’s need to be able to quickly and easily transition their content to mobile, while still maintaining the more powerful online option as well. This is not an easy task, and leaders in the industry have been able to master the joint mobile and traditional online spheres have flourished.
A generic website is no longer enough in our business, instead companies that have advanced plugins and easily navigable sites are prospering. With both the online and mobile side of the operation, the user experience is key, and without it, your company will be lost in the sands of time.
Background check companies live and breath on their ability to be accurate and speedy on checks. This comes down to a company’s ability to host their data and relay important information with accurate results. This can only happen with a company that is looking forward with technology, and utilizing the right sources and filters to ensure that the information the end user is not only quick but without faults.
As CRA’s are often charged to look up and store personal files, the security of these files is of the utmost importance. Thus, top-level CRA's not only employed top of the line security methods but will work with clients to ensure encryption standards are kept up. Online security is a tough business, but CRA’s depend on their client's trust in the CRA’s backend and front-end security to keep clients files safe.
For today’s CRA’s the ability to conduct a transparent and fair background check is easier than ever. By removing unneeded human interaction, and allowing for complex algorithms to search instead of humans, biases are simply removed. The result of this is a better candidate for our clients, and no matter, if they are looking for a visible minority candidate, female candidates or someone who will just be perfect for the job, a top of the line CRA, will be able to deliver them with transparent and fair ethical standards.
So, let’s review, CRA’s need to be able to go mobile, have an emphasis on the user experience, make sure their responses are quick and accurate, ensure that security is tough and produce transparent and fair candidates. Take out CRA, and you should be able to place any technology-driven HR company or even just a technology company in general. Thus, simply put, CRA’s and background check companies are truly at the heart, a technology company.
My team briefed me on their experience at NAPBS in Tampa this week. What an exciting and well attended show! We went with the purpose of featuring our new development initiatives and meet with both current and prospective customers. And we made two official announcements; one on the launch of Swifthire Mobile and the other on our new partnership with ISB Canada. We will be formally announcing Verocity Integration Manager on October 2, 2017.deverus launches Swifthire Mobile
The team spent most of their time giving demos of Swifthire Mobile which puts the control in the applicant’s hands as a fully mobile and compliant candidate experience, and Verocity Integration Manager designed for CRA’s to ‘self-serve’ standard integrations and enable transactions within minutes – not weeks or months. The feedback was tremendous on both of these front and back end systems that are designed to help CRA’s sell, differentiate and streamline operations. It was also validating to hear that we are ahead of the curve to provide an exceptional candidate experience as well as a quick, easy, stable and cost effective way to manage integrations.
As integrations continue to be a challenge for CRA’s, we have established a dedicated team to develop win-win relationships to enable rapid integrations as well as to provide open access API’s that further break down the barriers to smooth and expedient integrations.
Technology overall was a major theme which proves again that every business is actually a technology business. Future-ready technology is an essential ingredient to business success – and that is a mission critical goal for deverus and where we continue to invest.
UX and UI is also a top takeaway from the show. We continue to make UX/UI a priority for all of our development. It has to look great, be intuitive and easy to navigate. And it has to work.
As the founder of deverus, and being in this business for over 20 years, it’s extremely gratifying to have a team that represents us so well, is passionate about the products we provide and are dedicated to our customers. But more, it’s great to have the validation from the attendees at NAPBS, and to know that our booth was buzzing with activity and energy for our mission to revolutionize and disrupt the background check industry.