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Articles & Blog (79)
Connecting API’s (aka: Application Program Interfaces) has been a complex and almost secret tomb reserved for the savviest of developers to make a labyrinth of systems work together. The new trend is to open up API’s and make connectivity to various partners, technology platforms and ecosystems more democratized. This ‘opening’ provides new access for developers throughout the development chain to have standardized access to systems. Opening API’s allows for a smoother, faster way to integrate systems so everything works seamlessly together. It also promotes sharing across enterprises as thought leadership and innovation are often fortunate outcomes of…
Mobile-focused development has eclipsed the desktop and is delivering a big impact on many aspects of business communications and corporate design. From website to platform UX, the mobile experience is becoming the most important tool for managers and business owners. The background check industry is no exception – mobile is here to stay. Candidates, HR professionals, and hiring managers can all benefit from the proliferation of mobile devices. Smartphones and tablets bring a host of changes to the digital world, and it’s imperative that you tailor your offering and platforms to meet the needs of both desktop…
If you put yourself in the shoes of a candidate facing a background check, you could empathize with it being a pretty stressful experience. Even among the most pure and innocent of applicants, there is always a risk that an error was made along the way that could yield a negative result. While candidates certainly have the right to request their background check report, it’s typically not something they ever consider. Generally, if an applicant makes it to the point of consenting to a background check as a condition of employment, it’s usually a formality. The candidate…
A recent survey by Tecmark in the UK revealed that the average smartphone user completed over 220 tasks on their device each day. This is compared to an average of only 140 tasks completed on their desktops. Smartphone users are also utilizing their mobile devices early in the day – often before they even get out of bed; to check the weather, answer emails, and review job opportunities. And it’s also the last thing they do at night which adds up to over 3 hours and 15 minutes of mobile phone use each day on average. If…
Investing in technology upgrades is easy to put off, but dated hardware and software comes with its own set of consequences. Sticking to the old ways of doing business can send you (and your costs) careening into a bottomless pit of tech despair. Maintaining legacy systems is often “just something that you do” to keep your operations running, but old technology can have a creeping effect on your business. Operational efficiency isn’t the only casualty – you can lose your best people to newer, savvier firms with the latest tech, and worse, lose customers to more innovative,…
Change at the corporate level is often fraught with anxiety, dread, and procrastination. Office anxiety can reach a fever pitch before and during the change management process. As a leader, it’s your job to help your staff, clients, and other stakeholders accept and embrace change in your organization. Motivation is Key When people understand something, they are much more likely to embrace any change. It’s easier to quit smoking when you understand the health and social impact of your behavior. Corporate change is no different. It’s your job to effectively and accurately communicate not only the change…
In today’s vast technological marketplace, you are no longer shopping for hardware, you are shopping for an ecosystem. To get what we mean, let’s break this down to an item we all know of, a tablet. When you are shopping for a tablet, it is not all about the hardware. Yes, you want the tablet to have a powerful battery, and to not die under pressure, but more importantly, you want a tablet that has an ecosystem that fits your needs. If you are buying a tablet for reading books and magazine articles, for instance, the Amazon…
Clicking with Calvin Click, User Success Manager at deverus With 11 years under his belt at deverus, Calvin has played many roles; developer, tech support, customization lead, and project manager to name a few. Calvin was recently put in charge of the user success team and is now stepping into his expanded responsibilities in what he calls, “The Go-To Guy”. As deverus has grown, it became apparent that tapping Calvin to be on the front lines with customers was a natural next step. “He literally knows the answer to everything, can fix or troubleshoot anything, and knows…
Director James Cameron produced the blockbuster Titanic with icebergs that sat high in the water for maximum dramatic effect for movie audiences. In reality, icebergs conceal 95% of their mass below the waterline. The “icebergs” in your industry are the same as the real-life ones – lurking below the surface, waiting to cause massive damage if you fail to navigate around them in time. They seem innocuous until you look under the surface so it’s important to keep a watchful eye for any indication of trouble on the horizon. Massive disruptions are out there, and it’s up…
In today’s background check marketplace, it is extremely easy to get pulled away and distracted. There are so many options beyond the simple background check, and so much pressure for speed and automation, that we often find ourselves forgetting about the engines that make our business hum. Background checks are complex, but what goes into them is often taken for granted. This is why it is so important to embrace the concept of platform partnerships, rather than the dated notion of vendor relationships, in order to enable you to focus on your core business. With this in…
One of the fundamental truths for any business is that in order to be successful, they must understand their customers, as well as their potential customers and stay current with emerging trends. Today’s technology allows consumers and businesses alike the greatest amount of opportunity to reach potential customers and partners. This is, unsurprisingly, due to the sheer number of mediums with which a person can connect with one another. The rate that technology is advancing and being utilized is at an all time high. The rise in the gig workforce has reinforced the importance of the user…
As technology firms continue to develop new and exciting applications to streamline and drive business forward, the inevitable result is a proliferation in the number of platforms used by businesses. Companies have spent billions of dollars and countless hours in an effort to merge multiple software platforms and get them to work together in one cohesive, centralized home. With the rapid advancement of new platforms, it’s clear that multi-platform operations are here to stay and successful integration and adoption is key. The challenge for managers and users will continue to be the ability to maximize productivity without…
Legacy systems are a continuing source of frustration for IT managers and business owners, and it often seems impossible to overcome the challenges of upgrading and migrating existing IT infrastructure to newer, more powerful systems. Where do you even start? The following tips will help you break down the barriers of transitioning or complementing your legacy systems to take advantage of new technology. Make a Plan and Stick to It It doesn’t matter what legacy problem you want to tackle. They exist in every business, so you’re not alone. The first step is always the planning phase.…
Many industries are experiencing rapid changes in response to advanced technology, and the world of recruiting and HR management is no exception. What we see happening in the background check industry as it relates to Applicant Tracking Systems is a call for the industry to stand up and take notice—and take control. Since utilizing Applicant Tracking Systems (ATS) is now the standard for HR, there is downward pressure on background check companies to up their game. The industry has been competing on both price and ability to integrate with the ATS world. The reality is that price…
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We all know that change is hard. And change in business is even harder since there are so many dependencies, infrastructure, procedures, resources and investments that have been made in the way business has been conducted. “Change Management” is a booming sector because companies need help with navigating how change is going to impact the overall organization. There is also a lot of fear surrounding change; maybe your workforce will feel like their jobs are at risk, maybe the way certain things have been done will be exposed. Perhaps there is fear about the ability to learn…
One of the most common concerns we hear in our business interactions is how day-to-day tasks, fires and endless to-do lists get in the way of executing on a vision for the future. Most businesses struggle with how to balance everything that needs to get done yesterday with what needs to happen going forward in order to grow. If you find yourself reacting to issues or focusing more on tasks and tactics, this helpful guide aims to offer some simple tips to help you refocus on your strategic goals. Keeping your Strategic Goals Top of Mind Generally,…
In today’s business world, and especially in the background check business, everyone is looking for an competitive advantage. With globalization, and the ability for companies around the world to offer new solutions to your clients, a competitive edge is worth its weight in gold. Staying ahead often comes with recognizing and accepting that change must take place in in order to grow and stay on top. However, it’s difficult for companies to embrace the that short term pain associated with change is worth the long term gain for growth. Looking for Clues that Change is Needed When…
Candidates may not pay your invoices, but they are your core customers in a certain sense. While HR managers and hiring directors ought to be a key focus of your UX design, it also pays to pay a little more attention to the experience of candidates. Whether or not your background check process has direct candidate input or not, candidates can make or break your process. If you make it easy for candidates to navigate your background check procedures, they will reward you with faster completion rates, better data, and reliable results your clients can trust. Candidate…