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Training
Share the knowledge. Open the possibilities.
Your decision to work with deverus promises significant benefits and advantages to your business and your customer. While certain benefits will happen automatically, in order to truly leverage the power of deverus it's important that your customers and your staff understand how to get the deverus services to work for them.

The facts:
» Untrained users require three to six times more support than trained users
» Underestimating the time and cost of training end users is the easiest mistake to make
» Untrained users take up to 22 hours to achieve the same skill level that a trained user achieves in five hours

Put the benefits to work for you.
deverus training methodology and experience can help produce highly qualified people and increase overall productivity in terms of system usage and client training, and in technical terms it can increase system availability, reliability, and productivity.

deverus one-on-one training is a fast, cost-effective way to train key personnel while the system setup and testing process is underway. These skills-oriented training sessions bring our experience to you on a daily basis and ensure everyone is thoroughly versed in system usage and functionality. At the end of the process, your employee will be certified as a power user in the system and ready to train others.

deverus onsite training services can bring our expertise and experience directly to your facilities to train your staff in a setting that is convenient and familiar, offering hands on consulting and knowledge transfer to key personnel or large end-user audiences. This can happen when you first become a deverus customer, and it can also be a recurring event to help train new employees and/or give tips and insights to existing employees and end-users.

Align training with your business goals and let deverus do the rest.

Client Success Stories
Facing tight deadlines to deliver an over promised solution to a new customer, a background check company turned to deverus to implement a system, tailor the solution to fit certain needs, integrate to an applicant tracking system and train staff to handle the transition for existing customers and roll out the promised solution to the new customer. Under a lot of pressure deverus set the priorities, aligned the right resources, and made the launch possible.

The biggest challenge was training employees as well as existing and new customers so that the launch would coincide with implementation. deverus sent a team of professionals on-site to power train employees so that they could in turn rapidly educate the customers. In addition, deverus recommended a strategy for creating power users within the customer base so cross pollination of learning would take place.

Within weeks our client not only had well trained employees but excited evangelists both from the ranks of employees and their customers.

Interested in how this could work for your business? Contact us >> >