Grow your profits or your headcount?
As a background check company begins to grow, there's an important choice that is often overlooked.
Many companies are so focused on winning client business that as they start to assimilate new clients, they often end up "throwing bodies" at the operations side without considering the importance of creating operational efficiencies for future growth. They get a great list of clients, and they also get a big operations headache which makes them less responsive to changes in the market and eats into the profits of the business in the long run.
Other screening companies take the opposite approach and end up limiting their growth as they focus on internal operations instead of sales and relationship building. Key individuals in the business spend their days searching for information, performing redundant tasks, and dealing with problems when they could be out in the market winning new business and bringing in new revenue.
What about a third way?
deverus helps you see the whole picture.
You need to focus on the key processes that bring unique value to your clients and your business. What if you could focus on your customers and prospects, and know that as you scaled up in business, you'd have a team that was working to bring you the ability to automate and leverage processes instead of headcount?
deverus provides a stable, proven platform of business workflows and technology specifically designed for the background check industry. These processes and technology currently support over 400,000 searches a month and serve over 40,000 end-user clients. Our implementation and training services will help align your organization to understand how these workflows can save you time and money. So right at the start of the relationship, deverus delivers tangible value to its clients.
The great thing is - if an existing process doesn't work for your business, you can always tailor a specific solution to your exact needs. As we tailor solutions, we look for ways to make the process more efficient and often bring back ideas and suggestions that actually dramatically improve the process beyond our clients initial expectations. .
On top of all this, the deverus platform offers management reports that provide quick and easy visibility into the operations of the company. Management can quickly see the profitability of clients, the costs of the researchers (and alternative options), as well as the general progress of the work flow and any problem areas.
Client Success Stories
Based on an FCRA law requiring disclosure, a deverus client needed a compliance workflow engine that would allow end-user review of instant data before hiring decisions were made. . deverus helped build the entire workflow from client ordering, compliance criteria input, all the way to final applicant notification. This major new service was implemented with no additional staff. What took all day before now takes only 20 minutes and allowed the client to free up resources for other revenue generating projects.
A deverus client wanted to process verifications from a workflow queue approach where one person assigned verifications to a team based on geographic regions, verifier volume, industry, etc. The baseline deverus approach sends each verification to a specific researcher for fulfillment, and deverus built a process that updated the workflow to "pool" the volume for distribution in a one-screen, batch approach. This made dramatic reductions in operation time for reviewing, assigning and fulfilling the work.
Interested in how this could work for your business? Contact us >> >
As a background check company begins to grow, there's an important choice that is often overlooked.
Many companies are so focused on winning client business that as they start to assimilate new clients, they often end up "throwing bodies" at the operations side without considering the importance of creating operational efficiencies for future growth. They get a great list of clients, and they also get a big operations headache which makes them less responsive to changes in the market and eats into the profits of the business in the long run.
Other screening companies take the opposite approach and end up limiting their growth as they focus on internal operations instead of sales and relationship building. Key individuals in the business spend their days searching for information, performing redundant tasks, and dealing with problems when they could be out in the market winning new business and bringing in new revenue.
What about a third way?
deverus helps you see the whole picture.
You need to focus on the key processes that bring unique value to your clients and your business. What if you could focus on your customers and prospects, and know that as you scaled up in business, you'd have a team that was working to bring you the ability to automate and leverage processes instead of headcount?
deverus provides a stable, proven platform of business workflows and technology specifically designed for the background check industry. These processes and technology currently support over 400,000 searches a month and serve over 40,000 end-user clients. Our implementation and training services will help align your organization to understand how these workflows can save you time and money. So right at the start of the relationship, deverus delivers tangible value to its clients.
The great thing is - if an existing process doesn't work for your business, you can always tailor a specific solution to your exact needs. As we tailor solutions, we look for ways to make the process more efficient and often bring back ideas and suggestions that actually dramatically improve the process beyond our clients initial expectations. .
On top of all this, the deverus platform offers management reports that provide quick and easy visibility into the operations of the company. Management can quickly see the profitability of clients, the costs of the researchers (and alternative options), as well as the general progress of the work flow and any problem areas.
Client Success Stories
Based on an FCRA law requiring disclosure, a deverus client needed a compliance workflow engine that would allow end-user review of instant data before hiring decisions were made. . deverus helped build the entire workflow from client ordering, compliance criteria input, all the way to final applicant notification. This major new service was implemented with no additional staff. What took all day before now takes only 20 minutes and allowed the client to free up resources for other revenue generating projects.
A deverus client wanted to process verifications from a workflow queue approach where one person assigned verifications to a team based on geographic regions, verifier volume, industry, etc. The baseline deverus approach sends each verification to a specific researcher for fulfillment, and deverus built a process that updated the workflow to "pool" the volume for distribution in a one-screen, batch approach. This made dramatic reductions in operation time for reviewing, assigning and fulfilling the work.
Interested in how this could work for your business? Contact us >> >
